Double Crystal Necklace + Wife Card
Included with each order:
Single compartment exclusive gift box in matte black. Box Size: 3.5 x 3.5 x 1 inch (8.89 x 8.89 x 2.54 cm)
Certificate of Authenticity Card - Includes the artisan's "Seal Of Authenticity" certifying the jewelry is handmade, and crafted of genuine 925 sterling silver materials.
Exclusive Message Card - The card you see in the photos with the message or graphic on it comes with every order.
- Genuine Sterling Silver necklace and pendant.
- Hypoallergenic with Certificate of Authenticity.
- Handcrafted, triple-plated with rare rhodium for vibrant shine.
- Features AAAA Cubic Zirconia centerpiece.
- Lightweight and comfortable with 100% satisfaction guarantee.
Most of our personalized products will ship from the UK & USA. Please allow 2-5 business days to customize and and ship out your order. We will send your tracking number through email once your order is shipped.
Here are the estimated delivery times:
From the United States:
To USA/Canada: 5 - 7 business days
To Uk/Europe/Australia: 7- 14 business days
To Rest of the world: 14-20 business days
From the United Kingdom:
(To the United Kingdom - Personalized & Dispatched in 1-3 Business Days)
Standard Tracked Delivery (3-4 working days)
Europe Delivery - Engraved & Dispatched in 2-4 Business Days
European Countries Tracked - 3-4 working days
USA/Canada - Engraved & Dispatched in 2-4 Business Days
Standard Tracked - Standard Tracked Delivery (7-10 working days)
HOW LONG BEFORE MY ORDER IS SHIPPED?
We typically ship all orders within 2-4 business days.
WHERE ARE YOU PRODUCTS MADE:
Most of our products are personalized in and will ship from the United Kingdom & the United States of America. Rest assuered, we only work with the best design studios to create your custom gifts/merchandise.
WHEN WILL MY ORDER ARRIVE?
Please allow 2-5 business days to personalize and and ship out your order. We will send your tracking number through email once your order is shipped.
Here are the estimated delivery times:
From the United States:
To USA/Canada: 3-5 business days
To Uk/Europe/Australia: 7-14 business days
To Rest of the world: 14-20 business days
From the United Kingdom:
(To the United Kingdom - Personalized & Dispatched in 2-3 Business Days)
Standard Tracked Delivery (3-4 working days)
Europe Delivery - Engraved & Dispatched in 2-4 Business Days
European Countries Tracked - 3-4 working days
USA/Canada - Engraved & Dispatched in 2-4 Business Days
Standard Tracked - Standard Tracked Delivery (7-10 working days)
WHAT ABOUT CUSTOMS FEES/TAXES?
You may be charged sales tax (VAT) upon delivery of your order. Refer to your country tax authority for guidance on what fees are due on items shipped from the UK and the USA.
If fees are charged by customs, they are payable by the recipient.
CAN I CANCEL OR CHANGE MY ORDER?
We try to start production of all orders as soon as possible. Depending on when your order was placed, cancellation may be possible if production has not yet begun.Please contact our support team to check if changes or cancellation are possible.
MY ITEM IS DAMAGED/INCORRECT, WHAT DO I DO?
Please contact our support team for any items that arrived damaged, defective, or the wrong item arrived, including a photo of the item.
We'll arrange for a replacement item to be sent to you as soon as possible.
Please do not return items to us without authorization from support first.
CAN I RETURN MY PURCHASE?
If you happen to receive a faulty product we will offer a replacement at no extra financial cost to you. This is available for 30 days once you receive the product.
Due to the nature of personalised gifts, these cannot be exchanged or refunded unless faulty or damaged. Non-personalized products can be returned for any reason, but within 30 days of delivery. Please note that the buyer covers the cost of returns.
If there are any concerns about a purchase or you are thinking of returning it, please contact our support team for assistance, explaining your reasons for wanting to return it.